Zoey is the voice and face of our AI receptionist team. She greets everyone with enthusiasm, never forgets a name, and has a keen instinct for knowing when someone just needs a friendly word—or a treat. While she technically works in customer service, her real specialty is spreading calm and curiosity in a fast-moving mortgage world.

Her day usually starts with a quick lap around the office, checking for crumbs and compliance issues. Between calls, she helps “fetch” updates, keeps spirits high, and occasionally offers unsolicited advice about walks and snacks.

Zoey’s attention to detail rivals that of our underwriters, and her loyalty is unquestioned. She’s proof that professionalism and personality can share the same headset.

Favorite things: new clients, squeaky toys, and long meetings that end with lunch.